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Best practices: difficult people : working effectively with prickly bosses, coworkers, and clients

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Description

Every office has someone who's no fun to be around. But getting along with that person--and managing them effectively--can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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ISBN:
9780061145599
9780061738937
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Grouping Information

Grouped Work ID 0c5da81b-ac5e-bb81-4eab-e8d4e362a6a4
Grouping Title best practices difficult people working effectively with prickly bosses coworkers and clients
Grouping Author hoover john
Grouping Category book
Last Grouping Update 2019-12-10 22:45:07PM
Last Indexed 2019-12-09 23:39:40PM

Solr Details

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author John Hoover
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display_description

Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

  • Recognize why and when people act out
  • Identify different types of difficult people
  • Cope with difficult behavior
  • Get the most out of trouble employees
  • Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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primary_isbn 9780061145599
publishDate 2007
2009
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overdrive:e447523c-1bf3-45bb-b033-c210c549108e eBook eBook English HarperCollins 2009
ils:CARL0000292731 Book Books 1st ed. English Collins, c2007. ix, 148 p. : ill. ; 21 cm.
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series Best practices)
series_with_volume Best practices)|
subject_facet Interpersonal relations
Organizational behavior
Psychology, Industrial
title_display Best practices : difficult people : working effectively with prickly bosses, coworkers, and clients
title_full Best Practices: Difficult People Working Effectively with Prickly Bosses, Coworkers, and Clients
Best practices : difficult people : working effectively with prickly bosses, coworkers, and clients / John Hoover
title_short Best practices :
title_sub difficult people : working effectively with prickly bosses, coworkers, and clients
topic_facet Business
Interpersonal relations
Management
Nonfiction
Organizational behavior
Psychology, Industrial