Permission to screw up: How I Learned to Lead by Doing (Almost) Everything Wrong

Book Cover
Average Rating
Varies, see individual formats and editions
Pub. Date:
Varies, see individual formats and editions
How do you turn a part-time job into the best job someone's ever had? How do you get people to do the dirty work necessary to keep a business running--especially when the work is literally dirty--scrubbing toilets and mopping floors? Kristen Hadeed built a cleaning business called Student Maid that college students now clamor to join. But to say that her company's early years were a hot mess is an understatement. With no training or experience in managing a business, she had no idea how to encourage or inspire her team. And how do you get anyone--millennial or otherwise--excited to dust and vacuum? Her first year was a series of almost comic leadership mistakes, from extreme micromanagement to infuriating aloofness. When 75 percent of her team quit on the same day, Hadeed realized she had to change her leadership style if she wanted her business to survive. She set out to give her people a reason to come to work, apart from the paycheck. She figured out how to help them feel trusted, empowered, and valued. And before long her team, and her company, were thriving. If it weren't for the company's policy that requires students to move on when they graduate, many would have stuck around. Instead, they go off to start their own companies and take highly sought-after positions in organizations around the world as a result of their experience at Student Maid. This book follows Hadeed's journey and what she learned along the way, from leading by example, to the importance of mentorship, to fostering accountability, to showing compassion for mistakes. The book blends the exciting story of Student Maid's underdog success with insights that can inspire readers to become leaders in any environment. It proves that no matter how messy things get, we can always find opportunities to make them better. If it can happen in a cleaning company, what's possible for you?
Also in This Series
More Like This
More Details
Reviews from GoodReads
Loading GoodReads Reviews.
Staff View

Grouping Information

Grouped Work ID 19c0171d-69aa-a028-4871-99667d148bc8
Grouping Title permission to screw up how i learned to lead by doing almost everything wrong
Grouping Author hadeed kristen
Grouping Category book
Last Grouping Update 2019-10-19 23:00:46PM
Last Indexed 2019-10-20 03:13:39AM

Solr Details

accelerated_reader_point_value 0
accelerated_reader_reading_level 0
auth_author2 Sinek, Simon,
author Kristen Hadeed
author2-role Sinek, Simon,writer of foreword.
author_display Kristen Hadeed
available_at_catalog Donelson
collection_catalog Non-Fiction
detailed_location_catalog Donelson - Adult Non-Fiction
Inglewood - Adult Non-Fiction
display_description The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead–and how she ultimately succeeded, not despite her many mistakes, but because of them.
This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they're mopping floors and scrubbing toilets. It's the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead.

Hadeed unintentionally launched Student Maid while attending college ten years ago. Since then, Student Maid has employed hundreds of students and is widely recognized for its industry-leading retention rate and its culture of trust and accountability. But Kristen and her company were no overnight sensa­tion. In fact, they were almost nothing at all.
Along the way, Kristen got it wrong almost as often as she got it right. Giving out hugs instead of feed­back, fixing errors instead of enforcing accountability, and hosting parties instead of cultivating meaning­ful relationships were just a few of her many mistakes. But Kristen's willingness to admit and learn from those mistakes helped her give her people the chance to learn from their own screwups too.
Permission to Screw Up dismisses the idea that leaders and orga­nizations should try to be perfect. It encourages people of all ages to go for it and learn to lead by acting, rather than waiting or thinking. Through a brutally honest and often hilarious account of her own strug­gles, Kristen encourages us to embrace our failures and proves that we'll be better leaders when we do.
format_catalog Book
format_category_catalog Audio Books
id 19c0171d-69aa-a028-4871-99667d148bc8
isbn 9780525499374
Bib IdItem IdShelf LocCall NumFormatFormat CategoryNum CopiesIs Order ItemIs eContenteContent SourceeContent FileeContent URLsubformatDetailed StatusLast CheckinLocationSub-location
overdrive:cc87ea5a-5b1b-4afa-b074-a9c59b7dcac8 -1 Online OverDrive Collection Online OverDrive eAudiobook Audio Books 2 false true OverDrive OverDrive MP3 Audiobook, OverDrive Listen Checked Out
overdrive:3323f139-aa5f-4bee-add7-300b8c519bd4 -1 Online OverDrive Collection Online OverDrive eBook eBook 1 false true OverDrive Adobe EPUB eBook, Kindle Book, OverDrive Read Checked Out
ils:CARL0000690058 35192050105034 Inglewood - Adult Non-Fiction 658.4 H128p 1 false false On Shelf IN
ils:CARL0000690058 35192050105026 Donelson - Adult Non-Fiction 658.4 H128p 1 false false On Shelf DO
ils:CARL0000690058 QQ00300716 Maplewood High - Teen Non-Fiction 658.4 Had 1 false false On Shelf 6E550
last_indexed 2019-10-20T08:13:39.622Z
lexile_score -1
literary_form Non Fiction
literary_form_full Non Fiction
local_callnumber_catalog 658.4 H128p
owning_library_catalog Nashville Public Library
owning_location_catalog Donelson
primary_isbn 9781591848295
publishDate 2017
Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical Description
overdrive:cc87ea5a-5b1b-4afa-b074-a9c59b7dcac8 eAudiobook Audio Books English Penguin Random House Audio Publishing Group 2017
overdrive:3323f139-aa5f-4bee-add7-300b8c519bd4 eBook eBook English Penguin Publishing Group 2017
ils:CARL0000690058 Book Books English Portfolio/Penguin, [2017] xiii, 252 pages ; 22 cm
recordtype grouped_work
Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
overdrive:cc87ea5a-5b1b-4afa-b074-a9c59b7dcac8 -1 Checked Out Checked Out false false true false false false
overdrive:3323f139-aa5f-4bee-add7-300b8c519bd4 -1 Checked Out Checked Out false false true false false false
ils:CARL0000690058 35192050105034 On Shelf On Shelf false true true false false true
ils:CARL0000690058 35192050105026 On Shelf On Shelf false true true false false true
subject_facet Executives
Hadeed, Kristen
Student Maid (Firm)
Success in business
title_display Permission to screw up : how I learned to lead by doing (almost) everything wrong
title_full Permission to Screw Up How I Learned to Lead by Doing (Almost) Everything Wrong
Permission to screw up : how I learned to lead by doing (almost) everything wrong / Kristen Hadeed
title_short Permission to screw up :
title_sub How I Learned to Lead by Doing (Almost) Everything Wrong
topic_facet Biography & Autobiography
Hadeed, Kristen
Success in business