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Broken windows, broken business: how the smallest remedies reap the biggest rewards

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Description
Once every few years a book comes along with an insight so penetrating, so powerful - and so simply, demonstrably true -that it instantly changes the way we think and do business. Such a book is Broken Windows, Broken Business, a breakthrough in management theory that can alter the destiny of countless companies striving to stay ahead of their competition. "In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken - and the perception will build that crime in that neighborhood is out of control. The same principle applies to business." "Drawing on real-world corporate examples, from JetBlue's decision to give fliers what they really want - leather seats, personal televisions, online ticketing - to Google's customer-based strategy for breaking out of the pack of Internet search engines, to business-to-business firms' successes and failures, Levine proves again and again how constant vigilance and an obsession with detail can make or break a business or a brand." "With tips and advice on changing any business to one that dots its i's, crosses its t's, and attracts more clients, Broken Windows, Broken Business goes straight to the heart of what makes all enterprises successful - the little things that mean a lot."--BOOK JACKET.
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ISBN:
9780446576789
9780446593045
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Grouping Information

Grouped Work ID 50026a9b-88b7-d403-743b-44d404ecccb3
Full title broken windows broken business how the smallest remedies reap the biggest rewards
Author levine michael
Grouping Category book
Last Update 2018-05-25 23:21:42PM
Last Indexed 2018-05-26 00:07:10AM

Solr Details

accelerated_reader_interest_level
accelerated_reader_point_value 0
accelerated_reader_reading_level 0
author Michael Levine
author_display Levine, Michael
available_at_catalog Main Kids, Main Library
collection_catalog Non-Fiction
detailed_location_catalog Main Library - Adult Non-Fiction
display_description Once every few years a book comes along with an insight so penetrating, so powerful - and so simply, demonstrably true -that it instantly changes the way we think and do business. Such a book is Broken Windows, Broken Business, a breakthrough in management theory that can alter the destiny of countless companies striving to stay ahead of their competition. "In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken - and the perception will build that crime in that neighborhood is out of control. The same principle applies to business.""Drawing on real-world corporate examples, from JetBlue's decision to give fliers what they really want - leather seats, personal televisions, online ticketing - to Google's customer-based strategy for breaking out of the pack of Internet search engines, to business-to-business firms' successes and failures, Levine proves again and again how constant vigilance and an obsession with detail can make or break a business or a brand.""With tips and advice on changing any business to one that dots its i's, crosses its t's, and attracts more clients, Broken Windows, Broken Business goes straight to the heart of what makes all enterprises successful - the little things that mean a lot."--BOOK JACKET.
format_catalog Book, eBook
format_category_catalog Books, eBook
id 50026a9b-88b7-d403-743b-44d404ecccb3
isbn 9780446576789, 9780446593045
item_details ils:CARL0000258715|35192033955224|Main Library - Adult Non-Fiction|659.2 L6656b|||1|false|false|||||On Shelf||MN||, overdrive:12177ec0-7921-4143-b2c5-12cfd9d1d5cd|-1|Online OverDrive Collection|Online OverDrive|eBook|eBook|1|false|true|OverDrive|||Adobe EPUB eBook,OverDrive Read,Kindle Book|Available Online||||
itype_catalog , Book
last_indexed 2018-05-26T05:07:10.424Z
lexile_score -1
literary_form Non Fiction
literary_form_full Non Fiction
local_callnumber_catalog 659.2 L6656b
owning_library_catalog Nashville Public Library
owning_location_catalog Main Kids, Main Library
primary_isbn 9780446576789
publishDate 2005, 2007
record_details ils:CARL0000258715|Book|Books|1st ed.|English|Warner Books,|2005.|xix, 170 p. ; 22 cm., overdrive:12177ec0-7921-4143-b2c5-12cfd9d1d5cd|eBook|eBook||English|Grand Central Publishing|2007|
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subject_facet Corporate image, Industrial management -- Psychological aspects, Social perception
title_display Broken windows, broken business : how the smallest remedies reap the biggest rewards
title_full Broken Windows, Broken Business How the Smallest Remedies Reap the Biggest Rewards, Broken windows, broken business : how the smallest remedies reap the biggest rewards / Michael Levine
title_short Broken windows, broken business :
title_sub how the smallest remedies reap the biggest rewards
topic_facet Business, Corporate image, Industrial management, Management, Nonfiction, Psychological aspects, Social perception