The conflict resolution toolbox: models & maps for analyzing, diagnosing, and resolving conflict
Practitioners need to be comfortable with a wide variety oftools to diagnose different problems, in vastly differentcircumstances, with different people, and resolve these conflictseffectively. The Conflict Resolution Toolbox gives you allthe tools you need: eight different models for dealing with themany conflict situations you encounter in your practice.
This book bridges the gap between theory and practice and goesbeyond just one single model to present a complete toolbox - arange of models that can be used to analyze, diagnose, and resolveconflict in any situation. It shows mediators, negotiators,managers, and anyone needing to resolve conflict how to simply andeffectively understand and assess the situations of conflict theyface. And it goes a step further, offering specific, practicalguidance on how to intervene to resolve the conflictsuccessfully.
Each model provides a different and potentially useful angle onthe problem, and includes worksheets and a step-by-step process toguide the reader in applying the tools.Offers eight models to help you understand the root causes ofany conflict. Explains each model's focus, what kind of situations it can beuseful in and, most importantly, what interventions are likely tohelp. Provides you with clear direction on what specific actions tochoose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to whicheach model is applied. Additional examples and case studies unique to each chaptergive the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use inworking with these models in your practice. The Conflict Resolution Toolbox equips any practitioner toresolve a wide range of conflicts. Mediators, negotiators, lawyers,managers and supervisors, insurance adjusters, social workers,human resource and labour relations specialists, and others willhave all the tools they need for successful conflict resolution.
|Grouped Work ID||9354fd1d-12a8-2b7b-1316-92b5c4798476|
|Grouping Title||conflict resolution toolbox models and maps for analyzing diagnosing and resolving conflict|
|Grouping Author||furlong gary t|
|Last Grouping Update||2018-11-20 00:30:31AM|
|Last Indexed||2018-11-20 01:27:06AM|
|author||Furlong, Gary T.|
|author_display||Furlong, Gary T|
|available_at_catalog||Main Kids, Main Library|
|detailed_location_catalog||Main Library - Adult Non-Fiction|
In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique.
Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice.
This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully.
Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools.
|item_details||ils:CARL0000301967|35192036787913|Main Library - Adult Non-Fiction|303.69 F985c|||1|false|false|||||On Shelf||MN||, overdrive:060d3a93-31e7-4b05-beea-02750907868a|-1|Online OverDrive Collection|Online OverDrive|eBook|eBook|1|false|true|OverDrive|||Adobe EPUB eBook,Kindle Book,OverDrive Read|Available Online|||||
|owning_library_catalog||Nashville Public Library|
|owning_location_catalog||Main Kids, Main Library|
|record_details||ils:CARL0000301967|Book|Books||English|J. Wiley & Sons Canada,|2005.|xii, 256 p. : ill. ; 24 cm., overdrive:060d3a93-31e7-4b05-beea-02750907868a|eBook|eBook||English|Wiley|2010||
|subject_facet||Conflict management, Mediation|
|title_display||The conflict resolution toolbox : models & maps for analyzing, diagnosing, and resolving conflict|
|title_full||The Conflict Resolution Toolbox Models and Maps for Analyzing, Diagnosing, and Resolving Conflict, The conflict resolution toolbox : models & maps for analyzing, diagnosing, and resolving conflict / Gary T. Furlong|
|title_short||The conflict resolution toolbox :|
|title_sub||models & maps for analyzing, diagnosing, and resolving conflict|
|topic_facet||Business, Conflict management, Mediation, Nonfiction|