Lean Six Sigma for service: how to use lean speed and Six Sigma quality to improve services and transactions

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Author
George, Michael L
Publisher
McGraw-Hill
Publication Date
c2003
Language
English
Book
 Show Edition
On Shelf
Main Library - Adult Non-Fiction
658.4013 G3471L
2 available
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Subjects

Subjects
Six sigma (Quality control standard)

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ISBN
9780071418218

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