The design of everyday things

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First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
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Grouping Information

Grouped Work ID 9988f826-82c0-38f6-8d53-d424cc032ef3
Grouping Title design of everyday things
Grouping Author norman donald a
Grouping Category book
Last Grouping Update 2018-09-28 23:27:06PM
Last Indexed 2018-10-17 01:23:06AM

Solr Details

accelerated_reader_point_value 0
accelerated_reader_reading_level 0
auth_author2 Berkrot, Peter.
author Norman, Donald A.
author2-role Berkrot, Peter., hoopla digital.
author_display Norman, Donald A
available_at_catalog Donelson, Main Kids, Main Library
collection_catalog Non-Fiction
detailed_location_catalog Donelson - Adult Non-Fiction, Main Library - Adult Non-Fiction
display_description "Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. "--
format_catalog Book, eAudiobook
format_category_catalog Audio Books, Books, eBook
id 9988f826-82c0-38f6-8d53-d424cc032ef3
isbn 9780465050659, 9780465067107, 9781452624129
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itype_catalog , Book
last_indexed 2018-10-17T06:23:06.691Z
lexile_score -1
literary_form Non Fiction
literary_form_full Non Fiction
local_callnumber_catalog 620.82 N8425d, 620.82 N8425d 2013
owning_library_catalog Nashville Public Library
owning_location_catalog Donelson, Main Kids, Main Library
primary_isbn 9780465050659
publishDate 2002, 2011, 2013
record_details hoopla:MWT11186101|eAudiobook|Audio Books|Unabridged.|English|Tantor Audio,|2011.|1 online resource (1 audio file (8hr., 30 min.)) : digital., ils:CARL0000188979|Book|Books|1st Basic paperback ed.|English|Basic Books,|c2002.|xxi, 257 p. : ill. ; 21 cm., ils:CARL0000421919|Book|Books|Revised and expanded edition.|English|Basic Books, a member of the Perseus Books Group,|[2013]|xviii, 347 pages : illustrations ; 21 cm.
recordtype grouped_work
Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
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ils:CARL0000421919 35192044901860 On Shelf On Shelf false true true false false true
hoopla:MWT11186101 Available Online Available Online false true false false false false
ils:CARL0000188979 35192035319957 On Shelf On Shelf false true true false false true
subject_facet Design, Industrial -- Psychological aspects, Human engineering, Industrial design -- Psychological aspects
title_display The design of everyday things
title_full The design of everyday things / Don Norman, The design of everyday things / Donald A. Norman, The design of everyday things [electronic resource] / Donald A. Norman
title_short The design of everyday things
topic_facet Design, Industrial, Human engineering, Industrial design, Psychological aspects