For all of her days, Reta Winters has enjoyed the useful monotony of happiness: a loving family, good friends, growing success as a writer of light fiction novels "for summertime." This placid existence cracks open one fearful day when her beloved oldest daughter, Norah, drops out of life to sit on a gritty street corner, silent but for the sign around her neck that reads "GOODNESS." Reta's search for what drove her daughter to such a desperate statement turns into an unflinching and surprisingly funny meditation on where we find meaning and hope.Warmth, passion, and wisdom come together in Carol Shields' remarkably supple prose. Unless, a harrowing but ultimately consoling story of one family's anguish and healing, proves her mastery of extraordinary fictions about ordinary life.