From the Book - First Mariner Books edition.
Part I: Assess. Leonardo da Vinci and losing your mind: The importance of seeing what matters
Elementary skills: Mastering the fine art of observation
The platypus and the gentleman thief: Why no two people see things the same way
Delta employees do it on the fly: The who, what, when, and where of objective surveillance
What's hiding in plain sight?: Seeing the forest and the trees
Part II: Analyze. Keep your head on a swivel: Analyzing from every angle
Seeing what's missing: How to prioritize like an undercover agent
Part III: Articulate. Making your unknown known: How to avoid communication breakdowns
Big (naked, obese) Sue and the high school principal: How to see and share hard truths
Part IV: Adapt. Nothing is black-and-white: Overcoming our inherent biases
What to do when you run out of gurneys: How to navigate uncertainty