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This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting...
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From the creator of the popular website Ask a Manager and New York magazine's work-advice columnist comes a witty, practical guide to navigating 200 difficult professional conversations--featuring all-new advice! There's a reason Alison Green has been called "the Dear Abby of the work world." Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don't know what to say. Thankfully,...
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Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or...
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Battles, protests, standoffs, strikes. We hear about them all the time. On the surface, a battle and a protest don't seem to have much in common, but they're really just two ways of handling a dispute. One uses violence, the other uses signs and picket lines. But both start as a disagreement between two groups of people. Both are conflicts. Using real world examples, Why Do We Fight? teaches kids to recognize the structures, factors, and complex histories...
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Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict, Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships.
Everyone encounters conflict—whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire
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Deepak Chopra’s passionate new book, Peace Is the Way, was inspired by a saying from Mahatma Gandhi: “There is no way to peace. Peace is the way.” In a world where every path to peace has proved futile, the one strategy that hasn’t been tried is the way of peace itself. “We must not bring one war to an end, or thirty,” Chopra tells us, “but the idea of war itself.”
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Reggie's boyfriend dumps her just before the big dance. The boss won't let Sam off to attend a wedding. Mark argues to get the family car for a date. Using realistic vignettes, this program teaches an easy-to-apply procedure for settling disputes fairly and maintaining good relationships. The guide includes discussion starters plus directions for sociodramas and mindmapping.
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